EXL Healthcare Identified as a "Leader" in NelsonHall's NEAT Vendor Evaluation for Healthcare Payer BPS
In this report, NelsonHall evaluates vendors on two key dimensions: the ability to deliver immediate benefits to their healthcare payer clients and the ability to meet these clients' future requirements. The report identifies
"EXL Healthcare addresses industry needs with a holistic approach to population health management and improved quality of care provided by widening its offerings to include more consumer-centric services," said
In its related profile of EXL in Healthcare Payer BPS, NelsonHall cited several strengths, including:
- Rounded capability across claims management, member enrollment, disability and claims review services, clinical services and analytics;
- Strong healthcare analytics capabilities to support the industry's need for improved HEDIS ratings;
- Continued strategic investments in talent, capabilities and acquisitions to strengthen its healthcare payer services;
- Proprietary care management platform CareRadius®;
- Investments in robotics processing capabilities;
- Strong Philippine delivery, with
U.S. registered nurses; and - Specialist healthcare marketing analytics capabilities.
"EXL is honored to be identified as a ‘Leader' in providing BPS for the healthcare industry, which is a strategic focus area for our company," said
EXL Healthcare's service offerings for payers include: Total Population Health Management, Payment Integrity, Customer Experience, Revenue Cycle Management and Revenue Optimization. These solution sets are underpinned by leading-edge analytics, deep operations management and execution expertise, and cutting edge technology, including Care Radius®, EXL's cloud-based total population health platform.
About EXL
EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in
About NelsonHall
NelsonHall is the leading BPS and IT services research firm, with analysts in the
Media contact:Michael Sherrill VP, Marketing michael.sherrill@exlservice.com 646-419-0778
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