EXL Health Named a Top Performer in 2021 KLAS Risk Adjustment & Analytics Performance Report
The EXLClarity™ platform helps healthcare payers and providers improve their value-based strategies by delivering a 360-degree view of patient population risk. Drawing comprehensive, real-world data from
“The Risk Adjustment market consistently ranks among the most high-priority areas of focus for the payer and provider community, particularly as healthcare stakeholders make the transition from retrospective risk adjustment to prospective risk adjustment,” said
Each year, KLAS interviews thousands of healthcare professionals about the IT solutions and services their organizations use. For this report, interviews were conducted over the last 12 months using KLAS’ standard quantitative evaluation for healthcare software, which is composed of 16 numeric ratings questions and four yes/no questions, all weighted equally. Combined, the ratings for these questions make up the overall performance score, which is measured on a 100-point scale. The questions are organized into six customer experience pillars— culture, loyalty, operations, product, relationship, and value.
EXL’s clients cited the firm’s web-based portal as user friendly and easy to navigate, praised its extensive analytics capabilities, and heralded the firm’s willingness to build a relationship that understands a client’s individual goals and tailors its effort to meet those needs.
“EXL received this recognition because of the tremendous importance we’ve placed on creating a highly scalable platform powered by the most timely, comprehensive patient data available,” said
This is the second straight year that EXL has been recognized as a top performer in the Risk Adjustment & Analytics KLAS Performance Report, reflecting the company’s continued growth in analytics and digital solutions, and its commitment to helping clients make sense of data to drive their businesses forward.
EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in
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Source: ExlService Holdings, Inc.