EXL Renews its Strategic Partnership with Centrica
As part of its deep transformation capabilities, EXL leverages its proprietary Management Information Assistant [MIA], a search-based business intelligence tool that uses Natural Language Processing algorithms to extract and display information using powerful visualizations. This helps leaders to manage human and digital workforces through a single Digital Command Centre by understanding how strategy changes impact customer outcomes and business KPIs through embedded analytics, data aggregation and visualization.
“Our relationship with Centrica is a great example of what two organisations can achieve in a long-term, sustained collaboration that’s focused on driving customer and business outcomes,” said
Centrica is a leading international energy services and solutions provider focused on satisfying the changing needs of our customers and enabling the transition to a lower carbon future. For more information, visit www.centrica.com
EXL (NASDAQ: EXLS) is a leading operations management and analytics company that helps our clients build and grow sustainable businesses. By orchestrating our domain expertise, data, analytics and digital technology, we look deeper to design and manage agile, customer-centric operating models to improve global operations, drive profitability, enhance customer satisfaction, increase data-driven insights, and manage risk and compliance. Headquartered in
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Source: ExlService Holdings, Inc.