EXL and Brown & Brown Absence Services Group Partner to Develop Integrated Disability Claims Management Technology & Services
By combining cutting edge technology with human ingenuity, the new solution is designed to reduce costs and time spent pouring over claims data to manually adjudicate each file. Drawing on EXL’s deep domain expertise in disability operations and AI-powered claims model, along with Brown & Brown’s knowledge of complex, nuanced claims analysis and independent and reliable claims reviews, the new solution improves workflows and delivers faster results to end customers.
“This new technology optimizes AI and advanced analytics to improve the speed and accuracy of claims processing, while also including humans in the loop to focus on more complex cases,” said
“This collaboration will bring meaningful change to the way we manage disability claims. Brown & Brown Absence brings highly personalized, talent-led solutions powered by a team of over 200 physicians, nurses, and vocational professionals, along with experienced claims analysts with an average of 15 years of experience, and EXL brings 20+ years of experience in the insurance industry, backed by proven data, analytics and digital capabilities,” said
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EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company that partners with clients to improve business outcomes and unlock growth. By bringing together deep domain expertise with robust data, powerful analytics, cloud, artificial intelligence (“AI”) and machine learning (“ML”), we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in
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