EXL collaborates with AWS to accelerate commercialization of generative AI solutions
The versatility of EXL’s AI workbench allows organizations to explore various use cases and leverage generative AI technology to address their specific business challenges. EXL designed the platform's core to be modular and scalable, allowing for integration with the rapidly evolving technology ecosystem and leveraging leading generative AI models on Amazon Bedrock.
“We are thrilled to introduce our generative AI capabilities on AWS,” said
EXL currently has more than 50 AI-based accelerators deployed in the market, in addition to core solutions designed to empower enterprises across insurance, healthcare, banking, media, and retail to scale their AI capabilities more rapidly while also putting privacy and security at the forefront. Specific solutions now available on AWS include:
- a customer 360 solution that stitches together holistic customer journeys across external and internal data, and provides real-time intelligence for actionable insights;
- a proprietary image analytics solution to help insurers identify risk factors and evaluate property risk; and
- an intelligent document processing solution that extracts structured and unstructured data from client databases to drive decision support and workflow improvement.
EXL is also working on several additional solutions and accelerators that will be available on AWS. These include a complaint analytics capability that processes vast amounts of unstructured data, providing valuable insights into customer sentiments and concerns; a Document Wiki, which leverages generative AI to create and maintain a dynamic knowledge base, streamlining information retrieval and improving collaboration among teams; and a generative AI-powered code assistance solution to accelerate development timelines and ensures accuracy and efficiency in migrating and modernizing analytics platforms.
In addition, EXL recently achieved AWS Service Delivery Partner status for Amazon EMR, supporting big data processing for business intelligence and generative AI use cases.
More information about the partnership and EXL’s AI platform and generative AI solutions can be found here.
About EXL
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company that partners with clients to improve business outcomes and unlock growth. By bringing together deep domain expertise with robust data, powerful analytics, cloud, artificial intelligence and machine learning, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 50,000 strong, with more than 50 offices spanning six continents. For more information, visit www.exlservice.com.
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Source: ExlService Holdings, Inc.