EXL named a Leader in Everest Group Clinical and Care Management Operations Services PEAK Matrix® Assessment 2023
“The healthcare industry is witnessing an increase in the utilization of value-based frameworks that aim to provide better care for individuals, improve the health of populations, and reduce costs. This shift is due in part to the
“EXL’s wide portfolio of technology offerings, ranging from point solutions to end-to-end integrated platforms, flexibility of solutions stack to cater to a diverse set of enterprises across sizes, and deep clinical talent pool have enabled it to be positioned as a Leader in Everest Group’s CCM Operations – Services PEAK Matrix® Assessment 2023.”
The report analyzed 15 leading healthcare data and analytics services providers using Everest Group’s PEAK Matrix®, a proprietary framework that measures an organization’s impact created within the market and the ability to deliver solutions successfully. Market Impact is evaluated through market adoption, portfolio mix, and value delivered. Vision and capability, the measurement for successful solution delivery, is assessed by evaluating each firm’s vision and strategy, scope of offered services, innovation and investments, and delivery footprint. The report uses this framework to classify service providers into Leaders, Major Contenders and Aspirants.
The report cited several strengths, which include case/disease management under value-based care, effective utilization management, and risk adjustment and risk models based on clinical and social determinants of health data, all driven by advanced analytics, AI, machine learning, and NLP. Additionally, clients highlighted EXL’s strong analytics capabilities, flexibility with scope, responsive relationship management, and partnership mindset as value differentiators.
“Our payer and provider clients are focused on innovating to deliver better care and improved outcomes for their members and patients. EXL’s investment in clinical and care management solutions, in combination with strong and scalable data management and population health analytics, enable them to stand out in their markets,” said
To read more about the Everest Group’s CCM Operations Services PEAK Matrix® Assessment 2023, click here.
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company that partners with clients to improve business outcomes and unlock growth. By bringing together deep domain expertise with robust data, powerful analytics, cloud, artificial intelligence and machine learning, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 50,000 strong, with more than 50 offices spanning six continents. For more information, visit www.exlservice.com.
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