EXL Wins Four Aecus Innovation Awards for Analytics and Automation
Aecus' Innovation in Outsourcing Awards were established in 2014 to celebrate the best examples of innovation within the outsourcing industry and to highlight how providers and clients work together in new ways to create value.
"EXL is one of the stand-out stars at this year's Aecus Innovation in Outsourcing Awards," said
EXL Vice Chairman and Chief Executive Officer
Multiple winning engagements leveraged EXL's proprietary Business EXLerator Framework™, a service delivery model that integrates analytics, automation, benchmarking, Lean Six Sigma, technology and other tools into client business operations. EXL received Aecus Innovation Awards for the following client partnerships:
- Transforming contract profiling operations for American Express -
Global Business Travel with analytics and process automation to reduce cycle times, improve billing accuracy and minimize revenue leakage for a complex and time consuming process; - Improving customer-centric operations for
British Gas , delivering nearly$10 million in value through on-time, accurate billing and faster straight-through processing; - Helping The Hanover Insurance Group, Inc. to transform business processes with analytics, proprietary automation tools, and end-to-end process reviews;
- Improving new business application processes in the competitive group insurance space for
The Guardian Life Insurance Company of America with proprietary applications and the Business EXLerator Framework™ to reduce cancellations by 47% and increase NPS by 200bps.
Established in 2002 and formerly part of advisory firm
About EXL
EXL (NASDAQ:EXLS) is a leading business process solutions company that looks deeper to drive business impact through integrated services and industry knowledge. EXL provides operations management, decision analytics and technology platforms to organizations in insurance, healthcare, banking and financial services, utilities, travel, and transportation and logistics, among others. We work as a strategic partner to help our clients streamline business operations, improve corporate finance, manage compliance, create new channels for growth and better adapt to change. Headquartered in
CONTACT: Media Contact:Source:Michael Sherrill Vice President Marketing 646-419-0778 michael.sherrill@exlservice.com
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